Help panel and AI Help

Open the help panel

AI Help and Documentation, at the top right before Live or Offline, opens the help panel beside the tab. It shows what you can do on the tab you are on and a few common questions about it, and it follows you as you switch tabs.

The job dialog and the run details have a Help button of their own, at the top right: it opens the panel beside the dialog, with help for that dialog. Open beside the tabs, the panel opens beside the dialogs too, and closing it in one closes it in both. A conversation with AI Help carries on in either.
Drag its edge — the grip half-way down it — to make it wider or narrower; double-click the edge to reset it.
Beside a dialog, the panel scrolls on its own, apart from the dialog.
AI Help and Documentation — AI and Docs when the panel is narrow — on the panel's title line beside its close button, switch between the help for what is on screen, with AI Help below it, and this online manual — in the app's language, as are the links in AI Help's answers and the blue ? buttons. Open in a new browser tab above the manual opens the page you are reading outside the app, and FAQ beside it turns the manual to the page that answers every common question of the app.

Ask AI Help a question

Choose what to ask about with the switch just above the question box — SMART Migration, with its logo, or your partner, by name and logo once one is activated (a name too long for the panel ends in …); the choice on is framed in blue, and resting the pointer on a choice shows a card saying where its answers come from — type a question and press Enter; Shift+Enter starts a new line. A click on either choice, the one already chosen too, starts a new conversation about it and scrolls the panel so the whole question box shows. While no partner is activated, the choice reads Partner, and every certified partner answers — handy for finding the partner that fits you. AI Help answers in the language you asked in, briefly — the gist and links to the topics that hold the detail. Ask for more detail, or a complete list, when you want it. The New conversation menu under the question box, shown once there is a conversation, starts one about SMART Migration or Services from your partner: it clears that topic's earlier conversation and switches the choice above the question box to it.

SMART Migration

AI Help answers from this manual and links the topics its answer is based on; a click shows the topic on the Documentation tab. Under Ask also, each line is a question you are likely to ask next, and two ways on: a click on the question asks AI Help that question, answered from that topic first, and the Docs button beside it opens the topic that answers it in the documentation. When the manual does not cover a question, it says so and suggests your SMART Migration partner, named on the Support tab.

Your partner

AI Help answers from the profile of the partner activated on the Support tab, and the pages it links to — never from this manual. Until you activate yours, every certified partner's profile is asked instead, and the answer says which partner offers what.

Each partner decides what its profile links to, so what the partner choice can answer is up to them. A partner with an online profile page has that page opened first, and its links followed. Pages opened for one question are kept for an hour and reused, so later questions are answered sooner; while pages are opened, the panel counts the seconds — it can take up to a minute.

Each choice keeps a conversation of its own: switching back finds the earlier one where you left it.

Talk instead of typing

To talk rather than type, use your computer's own dictation: it types into the question box as into any text box — Win+H on Windows, Dictation on a Mac.

Only your question is sent

AI Help is answered by Claude, from a company called Anthropic. Only the question you type, the recent questions and answers of the same conversation, and pages of this manual, with the app's own labels in your language so the answer names them as your screen does — or, with your partner chosen above the question box, its profile — are sent. Claude opens the pages a partner profile links to itself; the app makes no other request. Job definitions, Run History, file names, file contents, the licence key and Nextcloud user data are never sent.

Switch AI Help on or off

For everyone:Settings → AI Help → Let Claude AI answer questions in the help panel. Switched off, the help panel offers only the online documentation.
For yourself: the first time you use AI Help, the help panel asks for your consent: Let Claude AI answer my questions. Ticking it asks you to confirm, and no question of yours is sent before you click Yes. You can switch it off again at any time on the Settings tab.

Common questions and the blue ? buttons

Under Questions about, the help panel offers a few common questions about the tab or dialog you are on. Each starts with the mark of whoever answers it: the SMART Migration logo for a question to this manual, and your partner's logo for a question about its services — none while no partner is activated, when every certified partner answers. While none is — and only then — How do I get a SMART Migration partner? comes first on every tab, highlighted in a card of its own. Rest the pointer on one for a card saying who answers it; click it to have AI Help answer it. Before your first question, the panel asks for your consent; tick it, click Yes, and the question you clicked is answered at once.

Small dark blue ? buttons sit beside section headings across the app and in the top corner of its dialogs, next to the close button. Each opens the help panel — opening it if it is closed — scrolled to its top, with the common questions about what it sits next to and a new conversation with SMART Migration chosen above the question box, and turns the Docs tab to that topic of this manual without switching to it. Hold Ctrl or Shift while clicking to open the topic in a new browser tab instead; in a dialog without a help panel of its own, a ? always does. Rest the pointer on one: its tooltip starts with FAQ: and the topic's name, and says what the topic covers.

The questions follow the manual

Every topic's common questions are written from that topic and the topics it links to, and are reviewed whenever the topic changes, so they never ask about something the manual no longer says.

See also